FAQs

Answering some of the most frequently asked questions about our Folding Learning Tower. If you have a question that's not featured below, don't hesistate to contact us directly. 

  • Is the Folding Learning Tower adjustable?
    • We’ve found it doesn’t need to be adjustable and can be used easily by older kids (without the safety bar) and adults as well (rated to 120kgs) It also means we can ship them out ready to use with no assembly required :)
      Check out our Instagram highlights for examples:
    • Adjustable? 
    • What age 

  • What age is best to start using the Folding Learning Tower?
    • It can be used from when your child is confidently standing independently. It must be noted that for the first few times you should be standing directly behind your child so they do not fall out the back (which can happen if very young children squat down below the bar) until you have determined they will be safe standing on it on their own. As children grow and are more sensible you will be able to have more distance between you and the child whilst always maintaining close supervision. 

  • What do I need to do to prepare my Folding Learning Tower for use? 
    • Nothing! The Folding Learning Tower comes fully assembled, ready to play straight out of the box. It's coated in a non toxic varnish that will help protect it from minor stains and spills and improve longevity. 

  • How do I clean the Folding Learning Tower?
    • Use a slightly damp cloth (warm soapy water wrung out well) and make sure to dry it afterwards. If there are any spills from little ones enthusiastically washing dishes then just make sure to dry the unit before packing it away. 

  • Do you ship internationally?
    • At this stage we only ship to New Zealand, upon request. Please reach out on our contact form if you would like a quote to ship to your address. Shipping to major cities in NZ has cost us between $80-$90 in the past. 

  • Help! My shipping cost is huge ($50+) can you help me?
    • Yes! If you would like us to search alternative couriers to see if we can find a cheaper option for you please email us via the contact form. 

  • Can I claim my Folding Learning Tower on NDIS?
    • This depends on what consumables are covered in your plan and if our Folding Learning Tower will help your child meet their goals. We can provide post purchase invoices to help you make a claim, or send invoices directly to plan managers for processing. Please just reach out to us via the contact form.
       
  • Why should I invest in a Moppet Kids Folding Learning Tower when there are cheaper ones available?
    • Our learning tower was designed by a Melbourne based mechanical engineer (and dad of 3) to be:
      - Extra Slim (only 13.5cm across when folded)
      - Super Strong (weight rated to 120kgs)
      - Higher Quality (Exterior grade materials makes it sturdy and suitable for the bathroom)
      - We go above and beyond to help our customers whenever we can so don't hesitate to reach out to us if any issues arise. If you'd like to check out what our customers think of their Folding Learning Towers make sure to check out our reviews at the bottom of the product page.